Privacy Policy

Information We Collect

geeosnezoari collects information necessary to provide our financial data interpretation services effectively. We gather this information through various channels when you interact with our platform, register for courses, or communicate with our team.

Personal Information

• Name, email address, and phone number when you register for our courses
• Billing address and payment information for course enrollment
• Educational background and professional experience for course customization
• Communication preferences and accessibility requirements

Usage Data

• Course progress, completion rates, and assessment results
• Website interaction patterns and feature usage
• Device information, IP addresses, and browser details
• Session recordings for technical support purposes (when consented)

How We Use Your Information

Your information helps us deliver personalized financial education experiences and maintain our service quality. We use collected data responsibly and only for purposes that directly benefit your learning experience.

• Provide access to course materials and track your learning progress
• Send important updates about courses, schedules, and technical changes
• Customize course content based on your experience level and goals
• Process payments and manage your account billing information
• Respond to support requests and technical assistance needs
• Analyze platform performance and improve our educational offerings
• Comply with Australian educational standards and regulatory requirements

We do not use your personal information for advertising purposes or sell your data to third parties. Our focus remains on educational excellence and your professional development in financial data interpretation.

Data Sharing and Disclosure

geeosnezoari maintains strict control over your personal information. We share data only when necessary for service delivery or legal compliance, never for commercial gain.

Service Providers

We work with carefully selected partners who help deliver our educational services:

• Payment processors for secure transaction handling
• Cloud hosting providers for platform infrastructure
• Email service providers for course communications
• Technical support tools for troubleshooting assistance

Legal Requirements

We may disclose information when required by Australian law, court orders, or to protect our legitimate business interests. This includes compliance with Privacy Act 1988 (Cth) requirements and educational industry regulations.

Your Rights and Choices

Under Australian privacy law, you have significant control over your personal information. We respect these rights and provide clear mechanisms for exercising them.

Access and Correction

• Request copies of all personal information we hold about you
• Update incorrect or outdated information in your account
• Review how your data has been used and shared
• Receive information in a portable, commonly used format

Data Control Options

• Opt out of non-essential communications while maintaining course access
• Request deletion of your account and associated data
• Limit data processing for specific purposes
• Object to automated decision-making that affects your experience

To exercise these rights, contact our privacy team at contact@geeosnezoari.com. We respond to all requests within 30 days and provide clear explanations if we cannot fulfill specific requests due to legal or operational requirements.

Data Security and Retention

Protecting your information is fundamental to our operations. We implement comprehensive security measures and maintain data only as long as necessary for educational and legal purposes.

Security Measures

• End-to-end encryption for all data transmission and storage
• Regular security audits and vulnerability assessments
• Multi-factor authentication for administrative access
• Automated backup systems with secure off-site storage
• Staff training on privacy and security best practices

Retention Periods

We retain your information for specific timeframes based on purpose and legal requirements:

• Course progress and certificates: 7 years for educational record keeping
• Payment records: 7 years as required by Australian tax law
• Support communications: 3 years for service improvement
• Marketing preferences: Until you withdraw consent or close your account

After retention periods expire, we securely delete or anonymize your information. You can request earlier deletion, though this may affect our ability to provide ongoing support or verify your qualifications.

Cookies and Tracking Technology

geeosnezoari uses cookies and similar technologies to enhance your learning experience and maintain platform functionality. We believe in transparency about these tools and give you control over their use.

Essential Cookies

These cookies are necessary for basic platform operation and cannot be disabled:

• Session management for secure login and course access
• Security tokens to prevent unauthorized access
• Load balancing for optimal platform performance

Optional Tracking

With your consent, we use additional tracking to improve our services:

• Analytics cookies to understand platform usage patterns
• Preference cookies to remember your customization choices
• Performance cookies to identify and fix technical issues

You can manage cookie preferences through your browser settings or our privacy dashboard. Disabling optional cookies won't affect your ability to access course materials or complete assessments.